About Us
Great care starts with listening.
Surf Coast Support Services is an Australian-owned, Geelong-based provider delivering in-home and community-based support across aged care, disability support and community services. Our support workers, coordinators and allied health partners share one belief — that great care starts with listening.
Our Vision
A community in which every person — regardless of age, ability, or background — has the support, respect, and opportunity to live the life they choose.
Our Mission
To deliver compassionate, culturally responsive, high-quality support that enables people to remain independent, connected, and in control of their own lives.
What sets us apart
We are small enough to know every participant by name, and structured enough to deliver consistently. We hire carefully, train thoroughly, and stay close to families — because the quality of care is only ever as good as the person who arrives at the front door.
A local team for local people
Based in Geelong and serving the Surf Coast, Bellarine Peninsula and greater Victoria — our support workers live in the communities they serve.
Our core values
Our values are not wall decoration — they are the lens through which we hire, train, and deliver. You should feel them in action on every single visit.
Dignity & Respect
We treat every person as an adult and an equal. Choice, privacy, and preference come first — always.
Compassion
Care is not a transaction. We bring warmth, patience, and genuine human connection to every interaction.
Empowerment
We support people to do things for themselves wherever possible — not simply do things for them.
Integrity
We keep our promises, own our mistakes, and speak plainly. Transparency with participants, families, and funders.
Inclusion
We welcome people of all cultures, faiths, genders, identities, and abilities. Diversity makes our community stronger.
Excellence
We pursue quality relentlessly — in training, safety, documentation, and every small interaction that makes up good care.
Come and meet the team behind the values.
Book a free consultation — at your home, our office, or by video.
Compassionate care. Genuine independence. A local Geelong team delivering aged care, disability support and community services across the Surf Coast and wider Victoria.
Registered NDIS Provider
Contact
info@surfcoastsupport.com.au
Geelong, Victoria, Australia
Mon–Fri 8:00 am – 6:00 pm
On-call after hours for existing clients
© 2026 Surf Coast Support Services · Geelong, Victoria, Australia
Serving Geelong · Bellarine Peninsula · Surf Coast · Greater Victoria